Overview
ReadyStack is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
Information We Collect
We collect minimal information necessary to provide our services:
- Account Information: Email address and display name when you create an account.
- Order Information: Purchase history and download tokens associated with your account.
- Payment Information: Processed securely through Stripe. We do not store credit card numbers on our servers.
- Contact Information: Only when you reach out to us via email.
Data Encryption
All customer data is encrypted both in transit and at rest. This includes:
- Email addresses and contact information
- Account credentials (passwords are hashed using bcrypt)
- Order and purchase history
- Download tokens and session data
We use industry-standard TLS encryption for all data transmission and encrypted database storage for data at rest.
How We Use Your Information
We use your information solely to:
- Provide access to purchased products and downloads
- Send transactional emails (order confirmations, download links)
- Respond to support inquiries
- Improve our products and services
Data Retention
We retain your account information and order history for as long as your account is active. Download tokens expire after 30 days, after which you may contact us to re-enable access. You may request deletion of your account and associated data at any time by contacting us.
Third-Party Services
We use the following third-party services:
- Stripe: Payment processing. Subject to Stripe's Privacy Policy.
- Resend: Email delivery. Subject to Resend's Privacy Policy.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt out of non-essential communications
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].